Return Eligibility

At Autopartsolutionmarket, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

Items may be returned within 30 days of delivery if they meet the following requirements:

• The item is unused and uninstalled.
• The item is in its original condition.
• The item includes all original packaging, accessories, and documentation.
• Proof of purchase is provided.

Non-Returnable Items

The following items are generally not eligible for return:

• Electrical components that have been installed or used.
• Custom-made or special-order parts.
• Items damaged by improper installation or misuse.
• Clearance, final sale, or liquidation items.
• Products returned without authorization.

Return Process

To initiate a return:

1. Contact our customer support team within 30 days of receiving your order.
2. Provide your order number and reason for the return.
3. Once approved, return instructions will be provided.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery.
• Provide clear photographs of the item and packaging.
• We will review the claim and arrange a replacement, exchange, or refund where applicable.

Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Original shipping charges are generally non-refundable unless the return results from our error.

Order Cancellations

Orders may be cancelled before shipment for a full refund.

If an order has already shipped, the customer must follow the standard return process after delivery.

Exchanges

We may offer exchanges for defective, damaged, or incorrectly supplied products, subject to product availability.

Chargebacks

Customers are encouraged to contact us directly before initiating a chargeback or payment dispute so that we can resolve the issue promptly and fairly.

Contact Information

For all return and refund requests, please contact our customer support team through our website:

Autopartsolutionmarket

email ; info@autopartsolutionmarket.com

+15093930555

Response Time: 24–48 Business Hours} for questions related to refunds and returns.